Zendesk vs Intercom: the ultimate comparison by Ana Khlystova HelpCrunch Enterprise help desks provide features like asset and account management, knowledge bases, collaboration tools for IT tech support, and no (or very high) limits on users. They’re an ideal option for enterprises that need to support employees and customers. Keep in mind that Salesforce can […]
Category Archives: Artificial intelligence
Which are The Cognitive Robotic Process Automation: Advantages and Disadvantages
Benefits and Challenges of Cognitive Test Automation Although much of the hype around cognitive automation has focused on business processes, there are also significant benefits of cognitive automation that have to do with enhanced IT automation. The integration of different AI features with RPA helps organizations extend automation to more processes, making the most of […]
Natural Language Processing NLP Overview
What Is NLP Natural Language Processing? The algorithms don’t always get the context right and can struggle when there’s more than one possible meaning. Plus, it can be tough to train them effectively when there’s not enough annotated data available. NLP can also help us provide personalized recommendations or responses that can make customers feel […]
Healthcare Chatbots Benefits and Use Cases- Yellow ai
Chatbots in Healthcare: A Revolution in Healthcare Industry It features many tools, such as online doctor consultations, appointment settings, and, most importantly, a symptom checker. Chatbots can give basic help or answer simple questions, but they’re not doctors. Youper is an AI-driven mental health chatbot designed to provide support and guidance for individuals facing emotional […]